SIA Security Officer with SIA Door Supervision

Working within the Private Security Industry

• The main characteristics of the Private Security Industry
• Legislation as it applies to the individual in carrying out a licensable activity
• The importance of safe working practices to comply with legal requirements
• Fire procedures in the workplace
• Emergencies and the importance of emergency procedures
• The importance of communication skills and customer care

Working as a Door Supervisor within the Private Security Industry

• The role and objectives of a Door Supervisor within the PSI.
• Civil and criminal law relevant to a door supervisor
• Searching relevant to a door supervisor
• Powers of arrest relevant to a door supervisor
• Drug-misuse issues and procedures relevant to the role of a door supervisor
• Incident recording and crime scene preservation relevant to the role of a door supervisor
• licensing law and social responsibility relevant to the role of a door supervisor
• emergency procedures which should be followed by a door supervisor
• how a door supervisor can help to keep vulnerable people safe
• queue management and venue capacity responsibilities relevant to a door supervisor

Working as a Security Officer within the Private Security Industry

• The role of a security officer within the private security industry
• The law relevant to the role of a security officer
• Access and egress control
• Searching relevant to a security officer
• The purpose and functions of different types of electronic and physical protection systems
• Reporting and record keeping relevant to a security officer

Conflict Management within the Private Security Industry

• The principles of conflict management appropriate to their role
• How to recognise, assess and reduce risk in conflict situations
• how to develop and use problem solving strategies for resolving conflict
• Good practice to follow after conflict situations

Physical Intervention Skills within the Private Security Industry

• Physical interventions and the implications of their use
• How to reduce the risk of harm when physical intervention skills are used
• Use of non-aggressive physical skills to protect yourself and others
• Use of non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
• Good practice to follow after physical interventions